Where is the Lioness available?
Lioness is available on our website (you're here now!). We ship to the United States and Canada.
How fast is shipping?
In the continental United States, standard shipping is approximately 2-6 business days. Canada shipping will take at least a week, pending customs.
Holiday season: If you order with free standard shipping before 12/13, we can guarantee delivery before 12/25 in the Continental U.S. After this date we cannot guarantee on-time delivery with free standard shipping. Please consult the map below (and add 1-2 days) to get an estimate.
** Please note that shipping may take a bit longer during the holiday season, so plan accordingly! **
** If you need Lioness fast, you can upgrade to a faster shipping option. **
If you need Lioness in a jiffy, you can upgrade to Domestic Expedited 2-day (2 business days) shipping for $25 in the United States. Contact us if you are looking to upgrade shipping for a Canada destination and we'll give you an estimate. Lioness will ship out the same day if ordered before 12pm PST.
See the map below (as of Sept 2018) to get a better idea of shipping times to your address. Please note that shipping may take longer during holiday periods or due to unforeseen weather conditions.
When will Lioness be available in _____?
As much as we’d like to have Lioness available to anybody around the globe, there are no set dates for when Lioness will be available outside of the United States and Canada. This is because of shipping regulations for a high-end consumer product like the Lioness.
Will shipping be discreet?
Definitely. Everything will be discreetly packaged in a plain brown box — your coworkers will be none the wiser!
How will this purchase show up on my credit card bill?
It will appear as "SP * LIONESS HEALTH".
Canada Shipping: All you need to know
Wondering why we're charging $45 for express shipping to Canada? I know it may sound ridiculous, but express shipping is actually the best way to save you money in shipping fees with FedEx. The less expensive FedEx alternative, Canada Ground, actually charges you around $40 - $50 in ADDITIONAL import fees. So Canada Ground may seem cheaper upfront, but you'll literally be paying for it later.
You should also keep in mind that, depending on your region and local import fees, you should expect to pay between $10-35 USD in import customs fees. You can find more information at the Canada Border Services Agency's website.